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Create a Call Center in 6 Hours

In this article I will lay out how we (a team of two) setup the infrastructure for a make-shift call center to support our members and progr

Venmo to Introduce Crowdsourced Lending

What if an app like Venmo leveraged its social enterprise to introduce crowdsourced loan funding? It would be really awesome... I think.

Do You Even Know What You Are Building?

The single most important piece of successful product uptake is being able to clearly communicate the value proposition to the prospect.

Jack Dorsey Owns The Dark Side of Twitter

Jack Dorsey takes full responsibility for the current state of Twitter; for better and worse.

Do You Know Who Your Customers Are? No, REALLY?!

It is noisy out there for consumers. Everywhere they go they are getting bombarded by ads or articles or commercials that tell them what...

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